Cancellation/Refund Policy

Orders may be canceled only before they have been processed, packed, or dispatched. Once fulfillment has begun, cancellation requests may no longer be possible.

For cancellation support, contact our team as soon as possible with your order details so we can confirm eligibility.

Refunds are issued only for approved cancellations, eligible return cases, or verified issues such as wrong-item delivery or significant product damage in transit.

Where a return is approved, the item must be unused, in its original condition, and sent back with all original packaging and documentation. Refund timelines may vary depending on the payment method and banking channels involved.